Round the clock security and support

With a full suite of accreditations and a dedicated, in-house support team, you can have peace of mind that you’re in safe hands.

Taking data security seriously

As a recruitment software provider, we store and process data for millions of candidates and clients nationwide.

With a dedicated Information Security Management team you are not only supported by our own team of in-house developers, software testers, Certified GDPR practitioners and our Data Protection Officer, but also independent security experts who continually monitor and assess our system, ensuring your data remains protected.

We focus on security, so you can focus on sourcing the best talent for your business.

Data encryption

All networx data is protected through encryption both ‘in transit’ and ‘at rest’, utilising security best practice and encryption methods. We have strict data access controls in place, with clear audit trails and security logs for your peace of mind.

Secure hosting

Data is held in the cloud by global hosting provider, Rackspace who offer one of the most secure hosting services available and provide access to your data 24/7/365. Their EU data centre is located in Heathrow, UK.

Data backup/recovery

We run multiple database servers, ensuring that our infrastructure will automatically and seamlessly switch to another server in case of any issues, so your service will not be interrupted.

Vulnerability testing

Partnering with an independent provider, we regularly conduct Penetration Testing across our software, ensuring our software and processes are resilient.

Employee privacy and security training

Our team regularly receives training on the best practices and are tested to ensure we maintain the highest standards of security and data protection.

Our accreditations

The right support, as and when you need it

Our software is intuitively designed with you in mind, however we understand that every business is unique. With a wide range of world-class partners and a dedicated team of experts, we are always on hand to support you on your recruitment journey.

Dedicated support

With a robust, integrated support ticket system, you can liaise directly with our support team, track tickets and report on SLAs from within the system.

For further support, contact us

Assisted onboarding

Our implementation team will map your onboarding journey, to ensure you achieve your recruitment goals and quickly get up and running with the breadth of tools and functionality.

For more information, book a demo

Ongoing training

As the development never stops, training has to continue too. We offer ongoing training support to ensure your team is up-to-speed with the latest tools and functionality.

To request training support, contact us today