Round the clock security and support
With a full suite of accreditations and a dedicated, in-house support team, you can have peace of mind that you’re in safe hands.
Taking data security seriously
As a recruitment software provider, we store and process data for millions of candidates and clients nationwide.
With a dedicated Information Security Management team you are not only supported by our own team of in-house developers, software testers, Certified GDPR practitioners and our Data Protection Officer, but also independent security experts who continually monitor and assess our system, ensuring your data remains protected.
We focus on security, so you can focus on sourcing the best talent for your business.
All networx data is protected through encryption both ‘in transit’ and ‘at rest’, utilising security best practice and encryption methods. We have strict data access controls in place, with clear audit trails and security logs for your peace of mind.
Data is held in the cloud by global hosting provider, Rackspace who offer one of the most secure hosting services available and provide access to your data 24/7/365. Their EU data centre is located in Heathrow, UK.
We run multiple database servers, ensuring that our infrastructure will automatically and seamlessly switch to another server in case of any issues, so your service will not be interrupted.
Partnering with an independent provider, we regularly conduct Penetration Testing across our software, ensuring our software and processes are resilient.
Employee privacy and security training
Our team regularly receives training on the best practices and are tested to ensure we maintain the highest standards of security and data protection.
As an organisation, networx have undergone the rigorous exercise to become ISO 27001:2017 compliant. This means that we have the right processes in place to manage security risks, and our clients and candidates can be confident that these processes and policies meet high quality standards.
ISO 27001: 2017 CERTIFIED
networx are registered as an approved supplier on the FSQS. FSQS is a supplier qualification system for the financial sector that objectively assesses potential vendor risks, proportionally to products and services being provided and across areas of compliance.
networx have been a G Cloud Approved Supplier of Software for a number of years. The G-Cloud Digital Marketplace is the online platform that all public sector organisations can use to find and buy cloud-based services.
At networx we are Cyber Essentials certified. Cyber Essentials is a certification that ensures we have the protection in place for our Internet Connection, Devices and Infrastructure preventing the risk of a Cyber Attack.
The right support, as and when you need it
Our software is intuitively designed with you in mind, however we understand that every business is unique. With a wide range of world-class partners and a dedicated team of experts, we are always on hand to support you on your recruitment journey.
With a robust, integrated support ticket system, you can liaise directly with our support team, track tickets and report on SLAs from within the system.
Our implementation team will map your onboarding journey, to ensure you achieve your recruitment goals and quickly get up and running with the breadth of tools and functionality.
As the development never stops, training has to continue too. We offer ongoing training support to ensure your team is up-to-speed with the latest tools and functionality.